Name: Flappy e-bike, e-scooter, SUP Online Rental
Address: Draga Bašćanska 83A, Draga Bašćanska, Primorje-Gorski Kotar County, 51522, HR
Telephone: +385976043323
Price range: €20-50

FAQ

Before you contact us, please check our FAQ section — the answer might already be there. If you haven't found your answer, scroll down and feel free to reach out to us.

Contact

Available daily from 09:00–17:00 (local Croatia time / CET)

Booking issues
Bike pickup requests
Technical problems
Other questions

cyber.hut.krk@gmail.com

FAQ

What do I need to rent your equipment?

Do I need to finalize my order online?

When is my booking considered confirmed?

Can I pick up equipment without finalizing the booking and payment online?

What is your cancellation and rescheduling policy?

What happens if the weather is bad or dangerous?

How are the SUP boards delivered, and what is included?

How do I know what’s happening with my order?

Why do you need to verify my identity?

Who is responsible for the equipment during the rental?

Do I need prior experience?

Who can rent our electric bikes?

Who can rent our SUP?

Who can rent our PlayStation or PlayStation VR equipment?

Do you provide maps?

I noticed an issue on the equipment. When should I contact you about the issue?

What happens if a bike breaks down?

Where do I leave the equipment after my rental?

Can I return the bike at a different location?

What is included with my rental?

Are helmets or locks included in my bike rental?

What are the delivery zones?

Can I request delivery to a specific location?

Why can’t I change the pickup or return location at the last minute?

Do you charge for delivery?

What happens if I return the equipment late or don’t show up?

What if I need delivery outside standard zones?

What is your refund policy?

Is a deposit required?

What happens if I cancel at the last minute?

What is the price for renting a product?

Are there any add-ons available?

Why are there no addons when I am on the Explore page?

How do I charge an e-bike battery?

What do different booking and tracking statuses mean?

What happens in case of bad weather?

What if the equipment gets damaged?

Contact